Toyota Motors: The King of Total Quality Management


Total Quality Management (TQM) would not be what it is today without Toyota Motors.

Renowned for its lean production system, Toyota Motors is the tenth most important company in the world according to Fortune Global 500 and one of the only companies on the list to directly address TQM.

Graphs, extensive timelines and reports line the company’s website to address the evolution of TQM and Quality Control (QC) throughout its 75-year history. Continue reading

Lean Manufacturing in a nutshell

What is it?

Lean manufacturing is a system that is focused on creating value for the customer by providing high quality products with zero defects.

Managers encourage and empower employees to eliminate waste, seek better solutions and solve problems on their own.

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Toyota’s Core Principles: ‘Total Participation’ & ‘Employee Engagement’

The aim of TQM is to obtain zero defects. The larger the company, however, the more difficult it is to pin-point glitches in the production system. Why is it, then, that the overriding lower-level employees have the least say in the company’s management, when they’re the most likely to spot a problem?

Here’s how Toyota empowers lower-level management every day. Continue reading

Think lean, like Toyota: A3, PDCA & Problem-Solving

business initiative directions

Owing its name to the size of paper, A3 thinking is used to make a report in just one sheet of paper.

Founded by Toyota Motor’s lean manufacturing philosophy, which is known for trimming off excess waste and continuously improving, A3 Thinking is a highly acclaimed tool throughout businesses, quality institutes and academia worldwide. Continue reading

Toyota’s Quality Tool: 5S

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” — Aristotle

5S is one of Toyota Production System’s (TPS) many renowned philosophies, which aims to keep things in order, make problems more visible and in turn, quicker to solve. Ultimately, the 5S system should be integrated into the company by way of making it a natural habit in the work culture. Continue reading