The Toyota Way

Established in 2001 due to the company’s global expansion,  Toyota sums up its aim for quality in “The Toyota Way”.

Comprised of two main pillars –“Continuous Improvement” and “Respect for People” — Toyota clarified this new philosophy because it felt it needed to present new guidelines, values and business methods for its employees who are now working all over the world and represent different cultures. Continue reading

The Toyota Way: Interview with Quality Engineer


In an interview with a former quality engineer from Toyota in Kentucky, U.S., we hear how Toyota’s management principles come to life everyday at the factory.

Some of the most engrained techniques he mentions include: kaizen meaning continuous improvement, sensei which is the Japanese word for mentor, 5s and A3 reporting.

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