B.I.D. to present a quality award to the Central University of Ecuador

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50,000 students; a proven quality of teaching; prestigious installations; the best academics on offer in its country; a tradition of higher education for almost two centuries.

With all of these characteristics and this impressive portfolio, it’s understandable why the Central University of Ecuador will receive on Monday, May 27th of 2013, the prestigious International Quality Summit award given by Business Initiative Directions.

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Aaron Levie: common tale of a humble multimillionaire

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If you haven’t seen Steve Job‘s famous Stanford Commencement Address 2005, you should. His speech tells the (now common) story of how his dropping out of Reed College during his first semester led him to follow his creativity, with no idea of what the future would hold.

During this time of creative bliss, he took random classes such as calligraphy, slept on his friends’ dorm room floors and walked miles to the Hare Krishna temple once a week to get a hot meal. He says “it was beautiful”. Continue reading

Carlos Arroyo of Wal-Mex among the most influential thirty-something entrepeneurs in Mexico

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Being thirty, and having more than 19,000 employees in your charge is not easy. But Carlos Arroyo, Vice-President of  Vips and El Porton of Wal-Mart Central America makes it look like child’s play.

Expansion magazine featured Arroyo in its April edition to honor 30 people set to shape Mexico in the coming years. If anything, there is no doubt that this young entrepreneur has already influenced the present.

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Alaska Airlines and JetBlue Airways: Highest Customer Satisfaction in North America

Business Initiative Directions

What is the most important service to earn customer satisfaction?

Well, if the results of the J.D. Power & Associates 2013 North American Airline Satisfaction Study are anything to go by, the answer to that question could be as simple as smiling at your customers.

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Barajas Airport: Happy 80th Birthday! from BID

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 It seems young! But it’s not.

Barajas Airport is turning 80 with 45 million travellers a year, 200 destinations and 65 countries to fly to.

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